Frequently Ask Question
1) Why should I register as a reward member?
A registered reward member is entitled to receive rewards by watching selected video advertisements.
2) How do I register as a reward member?
Go to the profile page, look for the ‘Reward Registration’ tab on the left column. Fill in your particulars to register yourself as a reward member.
3) What is the difference between a ‘member’ and a ‘reward member’?
Member - Full access to the website. Do not entitle to rewards by watching the advertisements.
Reward Member – Full access to the website. Earn rewards while watching selected advertisements.
4) How do I know if I have successfully registered as a reward member?
A success registration will change the ‘Reward Registration’ to ‘My Reward’ under ‘Dashboard’ tab.
5) What is Cashcow point?
Cashcow point tells you how much you have earned. Eg: 100 Cashcow point is equivalent to RM1.00
6) How reward member earn reward?
A ‘reward member’ earn the reward by watching selected video advertisement that are available for rewards.
7) Do I need to share the video to earn reward?
No. After you are done with the video, rate the advertisement and the reward will be credited into your account.
8) How much do I earn by watching an advertisement?
Each advertiser allocate different reward amount for their advertisements. So, every reward is a surprise!
9) Which video am I entitled for reward?
Look out for any video advertisement that has a Gold Cashcow logo on the bottom right of the video. A Gold Cashcow logo signifies that the reward is available.
10) How do I redeem my reward?
Go to ‘My Reward’, hit ‘withdraw’ tab to redeem reward.
11) Is there any minimum / maximum amount for me to redeem the reward?
The minumum redeem amount is 10,000 points which equal to RM100 while the maximum redeem amount is 50,000 points which equal to RM500.
12) What is the 20% processing fee shown under My Reward?
To support such a huge network and our backend operation, we are taking as little as 20% from your earning to serve you better day by day. And more importantly, with this minimal fee, it also allow us to get you more videos. More videos means more rewards for you !
13) How do I know if the reward has credited into my account?
Check under ‘My Reward’. Full details of the rewards earned will be explained under the tab.
14) How many days does it take for the whole withdrawal process ?
The withdrawal process will take less than 7 working days after approval done, and the money will directly enter into reward member's bank account.
15) Who should I contact if I encounter any issue for my account?
Drop us an email at firstname.lastname@example.org. Our Cashcow boys and girls will get back to you ASAP.